Cancellation and Late Policy-Updated 09/2025

We understand that sometimes things come up that are out of your control.

There is no charge if you cancel with 24 hours notice. If you cancel with less than 24 hours notice, you will be charged in full.

If you are late, the time will be deducted from your visit, so the guests after you are not affected. If you are more than 15 minutes late for acupuncture, or 5 minutes late for cupping, and haven’t communicated, it is considered a no show, and we won’t have the time to accommodate you

Illness/Covid Protocols –Updated 2025

At Magnolia Wellness, your health is our top priority. If you’re feeling sick, please reschedule your session. Acupuncture while ill can make symptoms worse, and it helps protect others (including me, since I can’t work if I get sick). No fee for illness-related cancellations. Reach out if you’d like herbs or supplements for recovery. 🌿Please do not come in if you have a contagious skin condition or illness, including but not limited to:
Fever, flu or cold, stomach viruses,Covid 19, measles, mumps, TB or recent exposure, ringworm,staph, shingles, MRSA, poison ivy. 

 You can do an online herbal session, instead Herbs are much more effective in treating viruses than acupuncture. 

Office is aired out between each client, and we continue to use Blue Air purifiers.  

Payment 

I accept all credit cards, FSA and HSA cards. Fees are due at the time of service.

Insurance

I don’t take insurance, but can provide a superbill (a detailed receipt) for you to submit to your insurance company for reimbursement. 

Paperless Office/Online Scheduling

For your convenience, all scheduling and forms are online only. You will be emailed a link to forms when you book. Please complete before your visit, or come in 10 mins early to complete ,  so the time is subtracted from your treatment time!

Virtual Appointments

I offer Virtual Wellness Appointments for herbs, supplements or directed acupressure. I will provide an online prescription. You will pay the herbal pharmacy and herbs will be shipped to you.

What to Expect at a First Treatment

I set aside 30 minutes to discuss your symptoms, but we may not take that entire time if it’s not necessary. Treatment  is 60 minutes, and can include acupuncture, herbs, gua sha or cupping.  (A more detailed description is on my blog.) Please wear loose fitting clothing that allows  access to your knees and elbows. You can bring clothes to change into, or request a cover up. Have a snack and drink water. Don’t schedule a blood draw, medical procedures,  strenuous activity like a 10K, or long hike on the same day.

Please don’t wear spanx, but you can wear compression garments, casts or necessary medical devices.

Conditions Not Treated

I do not treat patients who are pregnant or have cancer. I can provide referrals.

Privacy Policy

We do not sell or distribute any information to third parties. You will be contacted by email for appointment reminders, receipts or announcements. You may opt out of any promotional emails and can hide your email from Magnolia Wellness when you receive receipts